MedZoomer Help Center

Frequstly Asked Questions

No. We never mark up the price of the items you purchase. Our service gives you the convenience of having your prescriptions delivered and that is always the only charge for our services.

Visit our website and click on the partners tab. Proceed to fill out our contact info form at the top of the page and one of our Medzoomer will reach out to you with next steps.
If there is an issue with the items you recieved you can contact the pharmacy to discuss a solution. If there is an Issue with the delivery or the app you can call us or contact the courier via the app.

We calculate our delivery fees based on the monthly delivery volume we receive from your platform. We are the most cost efficient form of on demand prescription delivery on the market.

Medzoomer will vertically integrate with your existing platform and will invoice you directly through our proprietary technology.

Of course! You can apply to be a Zoomer here.

Everyone can benefit from prescription, but data shows an aged population is actively using solutions more regularly. In fact, 86% of patients using an in-workflow prescription delivery solution provided by their pharmacy are over 50. Only 12% of patients utilizing the same solution are between the ages of 20 and 49.

Frequently Asked Questions

What is MedZoomer?
MedZoomer is an on demand prescription delivery platform that delivers medications from your pharmacy to your front door!
  • You place the order through one of our partners, or simply request our service if it isn’t offered through your provider.
  • You track the order's progress and receive delivery updates and notifications through your phone.
  • One of our “Zoomers” safely delivers your medications to you in under 2 hours!
No. We do not deliver Controlled medications. Other drug exclusions may apply. Please call your local pharmacy for additional details.
No. Prices and plan benefits will remain unchanged. You will have the same co pay and prescription costs as you would if you were to pick up the prescription yourself.
We tap into our large network of background checked and HIPAA trained MedZoomer driver partners to get the prescription from your pharmacy to you in a secure and efficient manner.
This will vary from city to city and depends on courier coverage and customer location.We are expanding every week so feel free to reach out with suggestions for new regions!
The pricing is set by your provider but most of the time it is FREE or a small delivery fee
No. We never mark up the price of the items you purchase. Our service gives you the convenience of having your prescriptions delivered and that is always the only charge for our services.
Visit our website and click on the partners tab. Proceed to fill out our contact info form at the top of the page and one of our Medzoomer will reach out to you with next steps.
If there is an issue with the items you received you can contact the pharmacy to discuss a solution. If there is an Issue with the delivery or the app you can call us or contact the courier via the app.
Of course! You can apply to be a Zoomer here.
Who is using prescription delivery?
Everyone can benefit from prescription, but data shows an aged population is actively using solutions more regularly. In fact, 86% of patients using an in-workflow prescription delivery solution provided by their pharmacy are over 50. Only 12% of patients utilizing the same solution are between the ages of 20 and 49.
We calculate our delivery fees based on the monthly delivery volume we receive from your platform. We are the most cost efficient form of on demand prescription delivery on the market.
Medzoomer will vertically integrate with your existing platform and will invoice you directly through our proprietary technology.
We tap into our large network of background checked and HIPAA trained MedZoomer driver partners to get the prescription from your pharmacy to you in a secure and efficient manner.
No. We do not deliver Controlled medications. Other drug exclusions may apply. Please call your local pharmacy for additional details.
MedZoomer is an on demand prescription delivery platform that delivers medications from the pharmacy to your patients front door!
This will vary from city to city and depends on courier coverage and customer location. We are expanding every week so feel free to reach out with suggestions for new regions!
Why deliver for Medzoomer?
You'll earn MORE per hour with Medzoomer compared to other delivery services, helping your community by bringing people their medication.

Medzoomer is the company that turns delivery into a stable part-time job. More than this, with a live dispatch team always there to help you out, you’ll never feel confused about addresses or deliveries on your own.
No experience necessary. But, if you have previous employment experience in delivery (such as a delivery driver, food service, food delivery, delivery runner, or courier) you may enjoy delivering with us !
Up to $25/hour. We allow our couriers to deliver multiple orders per route allowing you to earn more with less downtime
You can elect to transfer your funds you’ve accumulated from your Medzoomer courier portal to your linked bank account at any time.
You’ll have to fill out an application on our website by clicking on the courier tab. The Medzoomer Team will then perform a short background check on you and get back to you with next steps.

Once that’s done, it’s a quick turnaround… you’ll receive your Medzoomer Shirt and Delivery Tote, go through some training, download the app and start making money!
  • Be at least 25 years old
  • Have a 2-door or 4-door car made after 2005
  • Have a valid driver's license, vehicle registration and vehicle insurance
  • Have at least one year of driving experience in the U.S.
To get started as a Favor Runner, you must be 25+ with:
  • Android or iOS device
  • Bank account to process your direct deposit
Yes, 2 Door or 4 Door vehicles newer than 2005.
We require background and driving checks for all couriers. After you complete your online application, we will run your background check using your social security number from your application. Our background check service Check currently looks for the following types of offenses:
  • DUI, DWI and reckless driving within the last 7 years
  • More than two moving violations within the last 36 months
  • Major traffic citations within the last 36 months
  • Assault, Battery and other violent crimes
  • Theft, burglaries and property damage
  • Sexual offense and harassment
  • Other Felonies within the last 7 years
  • Other Misdemeanors within the last 7 years
We do not accept motorcycle couriers at the moment.
We only accept cars made from 2005 and up. At Medzoomer, safety is our priority. We want to make sure that your ride is in optimal condition.
If you have not heard back from us, we have not expanded our delivery service into your zip code as of yet. We continuously scale into new regions every week and will onboard couriers for the region respectively. If you were able to see an ad, we are launching in your region soon so please stay tuned.

Hours of Operation

Orders before 10am will be eligible for delivery from 11am-11pm

Orders between 10-1 will be eligible for delivery from 2pm-11pm

Orders before 1-3 will be eligible for delivery from 4-11pm

Last delivery time a consumer can choose is 11pm

May vary by location.

Have other questions?

Contact us by email, we’re always here to help. support@medzoomer.com