Frequently Asked Questions

No. Prices and plan benefits will remain unchanged. You will have the same co pay and prescription costs as you would if you were to pick up the prescription yourself.

1. You place the order through one of our partners, or simply request our service if it isn't offered through your provider.
2. You track the order's progress and receive delivery updates and notifications through your phone.
3. A courier safely delivers your medications to you in under 2 hours!

We tap into a large network of background checked and HIPAA trained couriers to get the prescription from your pharmacy to you in a secure and efficient manner.

No. Some drug exclusions may apply. Please call your local pharmacy for additional details.

This will vary from city to city and depends on courier coverage and customer location. We are expanding every week so feel free to reach out with suggestions for new regions!

No. We never mark up the price of the items you purchase. Our service gives you the convenience of having your prescriptions delivered and that is always the only charge for our services.

The pricing is set by your provider but most of the time it is FREE or a small delivery fee.

If there is an issue with the items you received you can contact the pharmacy to discuss a solution. If there is an issue with the delivery or the app you can call us or contact the courier via the app.

Visit our website and click on the partners tab. Proceed to fill out our contact info form at the top of the page and one of our Medzoomer will reach out to you with next steps.

Of course! You can apply to be a courier here.